Symptom
When attempting to migrate to Talent Intelligence Hub, the migration job fails with an error:
Error occurred. java.lang.IllegalStateException: Invalid case this must have caught by isApplicable
Environment
SAP SuccessFactors Talent Intelligence Hub
Reproducing the Issue
- Log in to SuccessFactors
- Navigate to Admin Center > Tools > Scheduled Job Manager
- Locate the TiH-MigrationJob > Select View Details
- Error message is present
Cause
The Talent Intelligence Hub migration was initiated at the same time as the Job Profile Builder migration
Resolution
Customers cannot complete a migration to Talent Intelligence Hub at the same time as the migration to Job Profile Builder. This will cause the system to lock both migrations so you cannot proceed and will require engineering intervention to correct.
Please create a case with Product Support under component LOD-SF-TIH-MIG with the following required details:
- Picture of the error message
- Data Center (URL of your login screen):
- Company Instance ID (where to apply changes):
- Approval
Keywords
success factors, sf, sfsf, tih, migrations, migrating, migrate, errors, failed, failure, failing, migration job, java, lang, Illegal, State, Exception , KBA , LOD-SF-TIH-MIG , Migration to Talent Intelligence Hub , Problem