SAP Knowledge Base Article - Public

3452704 - Talent Intelligence Hub Migration Error: Error occurred. java.lang.IllegalStateException: Invalid case this must have caught by isApplicable

Symptom

When attempting to migrate to Talent Intelligence Hub, the migration job fails with an error:

Error occurred. java.lang.IllegalStateException: Invalid case this must have caught by isApplicable

Environment

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Log in to SuccessFactors
  2. Navigate to Admin Center > Tools > Scheduled Job Manager
  3. Locate the TiH-MigrationJob > Select View Details
  4. Error message is present

Cause

The Talent Intelligence Hub migration was initiated at the same time as the Job Profile Builder migration

Resolution

Customers cannot complete a migration to Talent Intelligence Hub at the same time as the migration to Job Profile Builder. This will cause the system to lock both migrations so you cannot proceed and will require engineering intervention to correct.

Please create a case with Product Support under component LOD-SF-TIH-MIG with the following required details:

  • Picture of the error message
  • Data Center (URL of your login screen):
  • Company Instance ID (where to apply changes):
  • Approval

Keywords

success factors, sf, sfsf, tih, migrations, migrating, migrate, errors, failed, failure, failing, migration job, java, lang, Illegal, State, Exception , KBA , LOD-SF-TIH-MIG , Migration to Talent Intelligence Hub , Problem

Product

SAP SuccessFactors HCM Suite all versions