SAP Knowledge Base Article - Preview

3452838 - CTI Widget displays the message "This content is blocked. Contact the site owner to fix the issue."

Symptom

  • No Computer Telephony Integration (CTI) implementation detected.
  • Clicking telephony icon triggers opening of Widget pane.
  • Widget pane displays message: "This content is blocked. Please contact the site owner to resolve this issue."


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Environment

  • SAP Service Cloud Version 2 1.0
  • SAP Sales Cloud Version 2 1.0

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

http://my-cti-provider.com, because it violates the following Content Security Policy directive: "frame-src data: *.google.com *.powerbi.com my-cti-provider.com, Browser's DevTool Console logs will display the error "Refused to frame 'xyz****' because it violates the following...Content Security Policy directive: "frame-src data:" , KBA , CEC-CRM-CTI , CTI for SAP Sales/Service Cloud , Problem

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