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3452949 - The Collection Worklist is not created or updated properly.

Symptom

After running the transaction UDM_SPECIALIST/UDM_SUPERVISOR, the following issues can happened:

  1. Business partner is not reflecting in worklist via UDM_SPECIALIST/UDM_SUPEVISOR transaction
  2. Specialist list empty
  3. Company code is missing on the worklist
  4. The figures are not matching between "Collection Worklist" and "Customer Line Item"
  5. Worklist is displaying cleared invoices as open


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Environment

  • SAP S/4HANA all versions
  • SAP ERP from enhancement package 2
  • SAP FSCM 
  • SAP FINBASIS

Product

SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA, on-premise edition 1511 ; SAP enhancement package 2 for SAP ERP 6.0 ; SAP enhancement package 3 for SAP ERP 6.0 ; SAP enhancement package 4 for SAP ERP 6.0 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 7 for SAP ERP 6.0 ; SAP enhancement package 8 for SAP ERP 6.0

Keywords

UDM_SUPERVISOR, UDM_SPECIALIST, UDM_WL_ITEM, worklist, priority, missing, CCT RESULT, Remove, UDM_GENWL, FDM_COLL_SEND_ITEMS, FDM_COLL_CCOLOAD,missing, customer,BP, specialist,UDM_COLL_ITEM, UDM_GEN_WORKLIST,FBL5N, mismatch,FDM_COLL_LASTPAY, UDM_COLL_LASTPAY, FDM_COLL_TROBJ, Initial data transfer, Periodic data transfer, Customer-Specific Transfer. , KBA , FIN-FSCM-COL , Collections Management , How To

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