SAP Knowledge Base Article - Preview

3452951 - Account field cannot be inserted / updated into Service Request Collection by using Data Workbench

Symptom

There is no Account field in the Service Request template in Data Workbench. After Export of a record and changing the value of Account field, it also cannot be imported successfully. The Account/Customer field keeps blank.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Account, Customer, Contact, Service Request, Service Request Collection, import, export, Data Workbench, Template, insert, update. , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

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