Symptom
- Candidates are being passed from Onboarding to Manage Pending Hires/Employee Central with payment object not added in panel.
- In onboarding, customer isn't using the pay component values in any of the panels, but in the data dictionary, they are coming.
- Where is the configuration coming from?
Environment
SAP SuccessFactors Onboarding
Cause
Configuration maintained on Super Admin for respective process.
Resolution
Access to Super Admin is giving only for Partners. If you are the customer and are currently facing this behavior, please ask your Implementation Partner to review it on Super Admin.
Super Admin for respective company ID > Processes > affected process (i.g. "US Onboarding") > check steps (i.g. "Step 1") > Assign Actions > Check all the "Set HRData Key", conditions might be coming from here.
Therefore, reason why these values are being passed to MPH and eventually Employee Central/profile, is the configuration maintained here.
In Manage HR Data > search for HR Data of affected candidate and look for the value being passed, you'll be able to see the respective keys.
Keywords
pay, component, payment, value, maintain, panel, reflecting, appear, MPH, EC, manage pending, hires, recruiters, Onboarding, OBD, 1.0, Employee central, data dictionary, configuration , KBA , LOD-SF-OBD-EC , EC Integration , Problem