Symptom
Purchase order output error ‘Error(s) occurred when merging the document. The return code is 107’, when signed documents (via Adobe) are uploaded into the system.
Environment
SAP S/4HANA Cloud
Reproducing the Issue
- Access app Manage Purchase Order
- Open the PO which has status ‘Output Error’
- Go to Item details of the PO
- Open Output management tab and preview the output form
Cause
Attachments originally brings security permissions.
Resolution
It is currently not possible for customers to change the settings for PDF protection in SAP S/4HANA Public Cloud system. In addition, protected PDFs cannot be merged, it’s the intention of the protection that the PDF cannot be modified. In order to proceed with the merging, choose PDFs with no additional security settings. Originally these attachment blocks data copying at permission level.
See Also
Setting Up Output Management (1LQ) -> 6.1.3 Merging of Documents
SAP Help - Controlling the Output Relevance and Merging of Attachments
Keywords
merge, error, output error, MM-FIO-PUR-PO-OM, S4HC, S4_1C, S4PC, X4BC, Manage Purchase order, 1LQ, Error(s) occurred when merging the document. The return code is 107, attachment , KBA , MM-FIO-PUR-PO-OM , Purchase Order Output Management , Problem