SAP Knowledge Base Article - Public

3453187 - Save/Save and Open button is missing

Symptom

You noticed that the Save/Save and Open button is not available in the Creation Screen of an object.

Environment

SAP Cloud for Customer

Reproducing the Issue

This can be reproducible in any object. Let's take as an example the Visits BO.

  1. Go to Visits Workcenter.
  2. In the OWL, click "+" to create a new Visit.
  3. In the Creation screen, you will see that the Save/Save and Open button is missing. 

Cause

The button is hidden via Adaptation mode. 

Resolution

In order to solve this, you can enable it back via Adaptation by following the steps below: 

  1. Go to Visits creation screen.
  2. Start Adaptation.
  3. Click the Pen above the Visit creation pane.
  4. Click the arrow on the right side pane and go back until you get to "Create Visit - UI Component".
  5. Select UI View Area > New Visit > Toolbar > ItemGroup > First Item > Enable Save button.
  6. End Adaptation.
  7. The button will be enabled. 

Keywords

Save , Save and Open , Button , Missing , Creation , Available  , KBA , LOD-CRM-ACT-VST , Visit Planning , How To

Product

SAP Cloud for Customer core applications 2402

Attachments

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