3453204 - In the JSON file, customer invoice ID appears as NIL instead of the number ID.

 Customer invoice number missing in the JSON file.

SAP Business ByDesign

1. Go to Customer Invoicing work center
2. Select Invoice Documents view
3. Search for invoice ID ABC (Where ABC stands for the Invoice ID)
4. Edit / View All
5. Under the General tab, go to Attachments section
6. Open the JSON file

You will notice that the invoice ID is missing in the JSON file and instead the value appears as NIL.

Please refer to the following part in the JSON file:

{"Typ": "INV", "No": "NIL",

"NIL" value for document number in JSON file comes when "request legal approval" button is directly clicked without first saving the document.

For the legal approval of next document please follow below mentioned steps:

1. When creating a new customer invoice, please first click on "Save" button, this will generate the customer invoice ID.

2. Once document id is generated and visible on the screen, please Click on "Legal Approval" -> "Request Approval" button.

Invoice, incorrect number, incorrect ID, NIL, JSON, India. , KBA , SRD-CRM-INV , Customer Invoicing , Problem