SAP Knowledge Base Article - Public

3453230 - [Error Code: gbsf503] Unresolved URL. Enter a valid URL or IP address, and retry - SuccessFactors Integration Center

Symptom

When attempting to save an integration in Integration Center, the error message "[Error Code: gbsf503] Unresolved URL. Enter a valid URL or IP address, and retry." is displayed.

Environment

  • SAP SuccessFactors HXM Suite
    • Integration Center

Reproducing the Issue

  1. Go to Integration Center.
  2. Select the integration job.
  3. Navigate to the Destination Settings tab.
  4. Input a new server address.
  5. Save the integration. Error appears.

Cause

This issue arises because when entering a new server address, it is necessary to create a new DNS (Domain Name System) record for this server address in the data center.

Resolution

To resolve this issue, engage the support engineering team to create a new DNS record for the server address in the data center. They will be able to assist in resolving this problem via an incident ticket.

Keywords

Error Code, gbsf503, Unresolved URL, Integration Center, Integration Job, Destination Settings, DNS, Data Center, Incident, Support Engineering Team. , KBA , LOD-SF-INT-INC , Integration Center , Problem

Product

SAP SuccessFactors HCM suite all versions