Symptom
- Importing story using tgz file from Cloud foundry tenant to Neo tenant in SAC fails with error after import.
- Story import fails with error message 'Objects CUBE:t. might already be deleted or did not exist in the system'.
Environment
SAP Analytics Cloud version 2.0
Reproducing the Issue
- Log in to SAC.
- Go to Transport -> Import -> File system.
- Click on + icon and import the tgz file.
- After import check the import file there appears the error.
Error message 'Objects CUBE:t.5: might already be deleted or did not exist in the system'.
Cause
The associated model is not present in the SAC.
Resolution
The error appears because the associated model was not imported and is not present in SAC.
To resolve the issue, make sure to import the dependent model and connection along with the story in tgz file from source SAC tenant then import it in the target SAC tenant.
See Also
- 2538909 - How can I export / move / copy / transport content and data between two systems in SAP Analytics Cloud (SAC)? - SAP for Me
- SAP Analytics Cloud - Landscape Architecture & Lif... - SAP Community
- Transporting Your Content Through Content Network Storage | SAP Help Portal
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP Analytics Cloud, SAC, export, import, tgz, associated model, cube, deleted. , KBA , LOD-ANA-ACN , SAC Content Network , Problem
Product
SAP Analytics Cloud 1.0