SAP Knowledge Base Article - Preview

3453287 - Backoffice fail to load due to: org.zkoss.zk.ui.DesktopUnavailableException

Symptom

Backoffice not able to load, when checking in the dynatrace find the failed trace with the following exception:
 
Exception:
org.zkoss.zk.ui.DesktopUnavailableException
Message:
Unable to activate destroyed desktop, [Desktop z_GGjHmdSu2m1I_IfsSALXQw:/cockpit.zul]
 
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

All SAP Commerce environments

Product

SAP Commerce all versions

Keywords

KBA , CEC-SCC-CDM-BO , Backoffice & Product Content Management , Problem

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