Symptom
User gets a 404 NOT_FOUND "Opportunity does not exist" when creating an opportunity
Environment
- SAP Sales Cloud Version 2 1.0
- SAP Service Cloud Version 2 1.0
Reproducing the Issue
- Go to Leads
- Open a Lead and convert into an opportunity
- System throws the error
- 404 NOT_FOUND "Opportunity does not exist"
Cause
User needs adequate access rights
Resolution
- Please ensure the concerned user has the appropriate user rights to create the opportunities
- See "User Control", and "Business Roles"
Keywords
Opportunity, failed to create, Access Restrictions, not found , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0