SAP Knowledge Base Article - Public

3453301 - Error when trying to create Opportunity - Getting 404 not found

Symptom

User gets a 404 NOT_FOUND "Opportunity does not exist" when creating an opportunity

Environment

  • SAP Sales Cloud Version 2 1.0
  • SAP Service Cloud Version 2 1.0

Reproducing the Issue

  1. Go to Leads
  2. Open a Lead and convert into an opportunity 
  3. System throws the error 
  4. 404 NOT_FOUND "Opportunity does not exist"

Cause

User needs adequate access rights

Resolution

  • Please ensure the concerned user has the appropriate user rights to create the opportunities
  • See "User Control", and "Business Roles"

Keywords

Opportunity, failed to create, Access Restrictions, not found , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0