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3453364 - Not able to add new users when licenses are still available in SAP Analytics Cloud (SAC)

Symptom

  • The error message "User changes cannot be saved. The maximum number of <...> licenses have been reached. Please check your current license usage limits. Then deactivate users, delete inactive users, or consider an upgrade to your plan. " would appear when activating the existing user or adding new user in SAC system
  • Check the System Overview application in SAC and notice that there are remaining licenses which have not been consumed


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Environment

  • SAP Analytics Cloud 2024.2.16

Product

SAP Analytics Cloud 1.0

Keywords

sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, license, limit, user, activate, deactivate, usage, overview, BI , KBA , LOD-ANA-LS , Licensing and Full User Equivalent , Problem

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