SAP Knowledge Base Article - Public

3453506 - HTML tags are being added to Overall Rating Comments Error

Symptom

When the user enters the comments in the overall comment box in the interview central page, after save the comments, the comments are added with HTML tags.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Recruiting>>Interview central
  2. Choose any candidates >>Edit rating>>overall rating>>Comments
  3. Add any comment: Example:
    1. Copy the below to notepad and the paste it in the comment box >>Observe tags are added.

       "check

      cehck

      check

      cehck

      check

      check

      123

      456 "

    2. Type above comments directly in the Comment box >> Observe tags are added.
  4. The comments becomes as below after saving:
    check<div>cehck</div><div>check</div><div>cehck</div><div>check</div><div>check</div><div>123</div><div>456</div

Observe that Adding(copying from notepad/adding directly to comment box) the comments in single line (without using the “enter” key ) does not add any HTML tags.

Resolution

Engineering team has provided fix for this, and this will be available in b2405 release version, which will be available in Preview environment by 19th April and Production live by 17th May

Workaround:  Add the comments in single line so that there are no tags appearing in the comments

See Also

3156441 - Interview Result Comments Pop-Up Window showing special characters - SAP for Me

Keywords

Overall ratings, html tags, comments, comment box in the interview central page , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors HXM Core 2311