SAP Knowledge Base Article - Preview

3453544 - Server-side Outlook Integration has been disabled and removed but it is still shown in MS Outlook.


The Server-side Outlook Integration, aka SSI, has been disabled and removed in C4C system, however, it is still shown in MS Outlook.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Cloud for Customer
  • SAP Cloud for Customer Add-ins


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


SSI, Server-side Outlook Integration, Remove Server-side Outlook Integration, Remove SSI, MS Outlook client , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , LOD-CRM-GW-OUT , Outlook , Problem

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