Symptom
Check below the frequently asked questions and their answers related to IT contacts for SAP Business ByDesign and SAP Cloud for Customer.
Environment
- SAP Business ByDesign
- SAP Cloud for Customer
Resolution
- How To Create a Commercial Contact , IT Contact or SAP Store Buyer Contact.
2101230 - How To Create a Commercial Contact , IT Contact or SAP Store Buyer contact -
After including the IT contact information for an employee ABC, there is a discrepancy in the name, as it conflicts with that of another employee, XYZ.
3438554 - The Displayed Name for the IT Contact is Incorrect -
When creating a new IT Contact , system throws below error message:
"You cannot assign this contact as the e-mail address is mandatory for the selected contact type"
3400102 - Error " You Cannot Assign This Contact as the E-mail Address is Mandatory for the Selected Contact Type" While Creating IT Contact - User wants to edit existing IT contact name.
3400083 - Not Able to Edit IT Contact Name via Service Control Center WorkCenter - Users who are no longer IT Contacts receive Email Notifications from SAP about planned and unplanned downtimes.
3357848 - Users who are no longer IT Contacts receive Email Notifications from SAP - Error Message "You cannot edit the details of a contact that is a key user. Edit these details in in the Application and User Management work center or use Employee self services"
2429016 - Modify IT Contact Information in SAP Business ByDesign - While creating a new IT contact assignment, the request is rejected by system.
2207828 - The Request of IT Contact Assignment is Rejected
Keywords
FAQ, It Contacts, Service Control Center, Contact Details, ByD, C4C , KBA , SRD-CC-CI-CCS , ByD Service Control Center , LOD-CRM-ADM , Administration UI , Problem