Symptom
- Digital Boardroom dashboard widgets keep loading. Only some of the widgets in each story will load. Issue is intermittent.
- If right clicking and select "reset topic" in digital boardroom dashboards - the data shows instantly without a call to the back-end database.
Environment
SAP Analytics Cloud (Enterprise) 2024.2.16
Reproducing the Issue
- Login to SAC tenant
- Got to affected Digital Boardroom
- Notice that most of the widgets start and keep loading without error or without finishing it.
- Right click and select 'Reset Topic'
- Notice that everything loads within seconds
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
analytics cloud, sac, digital boardroom, BR, story, load, performance, widget, table, chart, loading , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-BR , SAC Boardroom , Problem
Product
SAP Analytics Cloud 1.0