SAP Knowledge Base Article - Public

3453769 - SAC Digital Boardroom doesn't load all widgets on screen

Symptom

  • Digital Boardroom dashboard widgets keep loading. Only some of the widgets in each story will load. Issue is intermittent.
  • If right clicking and select "reset topic" in digital boardroom dashboards - the data shows instantly without a call to the back-end database.

    Environment

    SAP Analytics Cloud (Enterprise) 2024.2.16

    Reproducing the Issue

    1. Login to SAC tenant 
    2. Got to affected Digital Boardroom
    3. Notice that most of the widgets start and keep loading without error or without finishing it.
    4. Right click and select 'Reset Topic'
    5. Notice that everything loads within seconds

     

    Cause

    This issue is currently under investigation by development.

    Resolution

    This issue is currently under investigation by development.

    See Also

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    Keywords

    analytics cloud, sac, digital boardroom, BR, story, load, performance, widget, table, chart, loading , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-BR , SAC Boardroom , Problem

    Product

    SAP Analytics Cloud 1.0