SAP Knowledge Base Article - Public

3453772 - Stack Ranker Error: Unable to save the proficiency level for: User Name: X; Competency/Attribute Name: X

Symptom

When trying to save a rating comment in stack ranker, receive an error:

  • Unable to save the proficiency level for: User Name: X; Attribute Name: X
  • Unable to save the proficiency level for: User Name: X; Competency Name: X

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Log in to SuccessFactors as a manager
  2. Navigate to Home dropdown > Performance
  3. Select the Team Overview tab
  4. Click on a form template to expand > Stack Ranker
  5. Select Edit
  6. Select the comment box under a rating > enter text > Done
  7. Select Save and Exit
  8. Receive error

Cause

  • The error message text is incorrect and is a known issue
  • The comment exceeds the 4,000-character limit

Resolution

This error message text is tentatively scheduled to be fixed in the 2405 Production release. Release dates can be reviewed on Product Release & Road Map Information.

The comment exceeds the 4,000-character limit

The 4,000-character limit is system-defined and cannot be changed. To resolve this issue, the text must be reduced to below 4,000 characters.

See Also

Implementing and Managing Performance Management - Stack Ranker - Features

Keywords

success factors, sf, sfsf, pm, pmgm, forms, reviews, teams, overviews, attributes, competencies, ranking, rankings, rankers, stacking, stacked, ratings, values, KI2405, PMU-21975 , KBA , LOD-SF-PM-TR , Team Rater / Stack Ranker , LOD-SF-PM-FAM , Competencies Behaviors Families and Roles , LOD-SF-PM-RAT , Ratings and Weights , Known Error

Product

SAP SuccessFactors Performance & Goals 2405