SAP Knowledge Base Article - Public

3453900 - [Known Issue] Manage Pending Hires - onChange rules for paymentInfo (MDF) doesn't work in page load time for Rehire.

Symptom

During Manage Pending Hires step, MDF OnChange rule is not working for rehire.

Environment

  • SAP SuccessFactors Onboarding 1.0
  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Navigate to Manage Pending Hires > choose Onboarding 1.0.
  2. Search for the affected candidate.
  3. Click the Continue button directly.
  4. Accept Match.
  5. Fill out mandatory fields (any value) until compensation portlet.
  6. You can see the Agency Number is blank. However, ideally, the value should be set here via the onChange rule.

Resolution

System behavior & Fix:

In RCM/ONB1 rehire case:

1. If the RCM/ONB1 side pass in pre-fill new payment information, we only display the pre-fill value and executed the onChange rule in page load time.  - new fix

This issue will be corrected in the 2H 2024 (b2411) Release. Release dates can be found on SAP SuccessFactors Product Release & Road Map Information.

2. If the RCM/ONB1 side does not pass in pre-fill new payment information, we display the previous paymentInfo record and will not execute the onChange rule in page load time. - same as before. 

Keywords

ECT-233803, OBX, onChange, rule, MDF, paymentInfo, onChange rule, Onboarding, load time, load page, rehire, rule not work, payment information, UI, 2H2024 Release, KI2311, KI2405  , KBA , LOD-SF-OBD-MPH , Manage Pending Hires , LOD-SF-EC-INT-RCM , Recruiting to EC Integration , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , LOD-SF-RCM-MPH , Manage Pending Hire , Known Error

Product

SAP SuccessFactors Employee Central 2311 ; SAP SuccessFactors Employee Central 2405 ; SAP SuccessFactors Onboarding 2311 ; SAP SuccessFactors Onboarding 2405 ; SAP SuccessFactors Recruiting 2311 ; SAP SuccessFactors Recruiting 2405