Symptom
During Manage Pending Hires step, MDF OnChange rule is not working for rehire.
Environment
- SAP SuccessFactors Onboarding 1.0
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Recruiting
Reproducing the Issue
- Navigate to Manage Pending Hires > choose Onboarding 1.0.
- Search for the affected candidate.
- Click the Continue button directly.
- Accept Match.
- Fill out mandatory fields (any value) until compensation portlet.
- You can see the Agency Number is blank. However, ideally, the value should be set here via the onChange rule.
Resolution
System behavior & Fix:
In RCM/ONB1 rehire case:
1. If the RCM/ONB1 side pass in pre-fill new payment information, we only display the pre-fill value and executed the onChange rule in page load time. - new fix
This issue will be corrected in the 2H 2024 (b2411) Release. Release dates can be found on SAP SuccessFactors Product Release & Road Map Information.
2. If the RCM/ONB1 side does not pass in pre-fill new payment information, we display the previous paymentInfo record and will not execute the onChange rule in page load time. - same as before.
Keywords
ECT-233803, OBX, onChange, rule, MDF, paymentInfo, onChange rule, Onboarding, load time, load page, rehire, rule not work, payment information, UI, 2H2024 Release, KI2311, KI2405 , KBA , LOD-SF-OBD-MPH , Manage Pending Hires , LOD-SF-EC-INT-RCM , Recruiting to EC Integration , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , LOD-SF-RCM-MPH , Manage Pending Hire , Known Error