3454229 - Work Zone Mobile access in iOS using Success Factors

Customer accessing Success Factors cards with the iOS Work Zone mobile application is getting the Success Factors logon page and not the cards.  The same issue does not occur on Android.

• Work Zone mobile on iOS
• Success Factors

1. Open Work Zone mobile app on iOS
2. Attempt to access Success Factors cards

The mobile application can only load content from the same domain correctly, the end user needs to load Success Factors content in card, so the login page is shown. This is as expected as the authentication section in mobile restrictions explains this. 

If the end user wants to view that content, they can only open it through a browser.  This is documented in the product guides https://help.sap.com/docs/build-work-zone-advanced-edition/sap-build-work-zone-advanced-edition/restrictions#mobile-restrictions.

https://help.sap.com/docs/build-work-zone-advanced-edition/sap-build-work-zone-advanced-edition/restrictions#mobile-restrictions

Success Factors Mobile Work Zone , KBA , EP-WZ-MOB , Work Zone Mobile Client , Problem