SAP Knowledge Base Article - Public

3454229 - Work Zone Mobile access in iOS using Success Factors


Customer accessing Success Factors cards with the iOS Work Zone mobile application is getting the Success Factors logon page and not the cards.  The same issue does not occur on Android.


  • Work Zone mobile on iOS
  • Success Factors

Reproducing the Issue

  1. Open Work Zone mobile app on iOS
  2. Attempt to access Success Factors cards


The mobile application can only load content from the same domain correctly, the end user needs to load Success Factors content in card, so the login page is shown. This is as expected as the authentication section in mobile restrictions explains this. 


If the end user wants to view that content, they can only open it through a browser.  This is documented in the product guides

See Also


Success Factors Mobile Work Zone , KBA , EP-WZ-MOB , Work Zone Mobile Client , Problem


SAP SuccessFactors Work Zone 1.0