SAP Knowledge Base Article - Public

3454234 - Approver Type Position Relationship behavior during Job Information workflow

Symptom

A position has a Position Relationship: Custom Manager as of current date and a different Custom Manager as of future date. If Workflow on Job info has been configured where Approver Type is position relationship and the workflow (Position change initiated via Job Info) is triggered on the future date, then the workflow is sent to the Custom Manager as of current date, instead of the future Custom Manager.

Environment

SAP SuccessFactors Employee Central: Workflows

SAP SuccessFactors Employee Central: Position Management 

Reproducing the Issue

  1. Configure a workflow with Approver Type as 'Position Relationship' and context as Target.
  2. Make sure workflow trigger on save of Job Information.
  3. Make change on job info and save.
  4. Check the workflow pop up ->System will show current custom manager as approver instead of Future record custom manager. 

Cause

This is an expected behavior.

Resolution

When using Position relationship as approver, system will always select the record that is valid as of today and select the approver. Future record would not be considered.

Keywords

Position, workflow, Position Relationship, Approver Type, INC4203784, future record, current approver, record as of today , KBA , LOD-SF-EC-POS-WFL , Position Workflows , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , How To

Product

SAP SuccessFactors Employee Central all versions

Attachments

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