SAP Knowledge Base Article - Public

3454421 - "Something went wrong" when viewing case attributes or events in Process Intelligence

Symptom

I'm using the Chrome browser: Version 107.0.5304.88 (Official Build) (64-bit). When I try to view the conversion scripts of case attributes or events in Process Intelligence, I get a browser error stating "Something went wrong". My workaround is to use Microsoft Edge.  Do I need to install anything additionally on Chrome? Can Chrome be used as a browser for Signavio?  

Resolution

You do not need to install any Chrome browser extension in order to user SAP Signavio. SAP Signavio uses the Chrome browser library, only available from Chrome version 120, and upwards. To fix this behavior, please update your Chrome browser, and try again.

Keywords

chrome, browser, something went wrong, events, conversion scripts, case attributes, PINT, process intelligence, pipeline, etl , KBA , BPI-SIG-PI-DM , Data model / ETL for SAP Signavio Process Intelligence , Problem

Product

SAP Signavio Process Intelligence all versions