Symptom
Even though defined "When quote needs approval, users can only preview documents" user can still generate documents.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Enable "When quote needs approval, users can only preview documents"
- Open a quote in waiting approval status
- Try to generate document
- All actions are enabled.
Cause
This is a bug on the application, currently only when quote requires approval (this can be checked through tag "<* ApprovalRequired *>" ) and not when already sent to approval.
Resolution
Fix for this is tentatively for release 2408.
Currently there is no workaround, administrators should inform all users about the bug.
Keywords
Approval, Preview, Documents, Generation, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error
Product
SAP CPQ 2024