SAP Knowledge Base Article - Public

3454428 - Allowed to Generate documents while Quote is still in approval status

Symptom

Even though defined "When quote needs approval, users can only preview documents" user can still generate documents.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Enable "When quote needs approval, users can only preview documents"
  2. Open a quote in waiting approval status
  3. Try to generate document
  4. All actions are enabled.

Cause

This is a bug on the application, currently only when quote requires approval (this can be checked through tag "<* ApprovalRequired *>" ) and not when already sent to approval.

Resolution

Fix for this is tentatively for release 2408.

Currently there is no workaround, administrators should inform all users about the bug.

Keywords

Approval, Preview, Documents, Generation, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ 2024