Symptom
- Rehire User Welcome Message is not sending to all rehires.
- Rehire users have unsubscribed to Email Services email list.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding 2311
Keywords
Rehire Welcome Letter, Rehire Welcome Message, Email Services, Change User Email Notification Settings, Rehire email not triggered, Email Status, Unsubscribed, User: [USER ID HASH] has unsubscribed to Email Services. Hence removing from recipient list, Onboarding, Rehire, OBX, ONB, Onboarding 2.0, ONB2, EML, Email , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem
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