SAP Knowledge Base Article - Public

3454464 - [Onboarding] First Name and Last Name wiped out from Dependents Portlet when using New Hire Template from Manage Pending Hire

Symptom

If Dependent information is added in Personal Data Collection or New Hire Data Review when using the new hire template. Open New Hire Data again, choose a specific template without the Dependent Information configured. Post saving the data, we will observe that the dependents information is missing.

Environment

SAP SuccessFactors Onboarding

Cause

  • This is a Known Issue.

Resolution

Workaround

  • No workaround is available.

See Also

Keywords

KI2411, OBX-30329, New Hire Template, Dependents Information, Personal Information, Personal Relationship Info
, KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Known Error

Product

SAP SuccessFactors Onboarding 2311