SAP Knowledge Base Article - Public

3454524 - Compliance Forms are not being triggered for any candidates - Onboarding

Symptom

Onboarding Compliance Forms are not being triggered for any candidates even though compliance settings are enabled and criteria is met

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login
  2. Try to trigger Onboarding Compliance Forms for a candidate

Cause

The issue is caused by insufficient permissions for the BPE user.

Resolution

Enable the following permissions to BPE permission role 
- AssignedComplianceForm
- ComplianceDocumentFlow
- ComplianceFormData
- ComplianceProcess
- ComplianceProcessResponsible
- ComplianceUserData
- ComplianceProcessTask
- Document Category Access
- Employment Details MSS

See Also

Setting Up Compliance for Onboarding

Keywords

Onboarding, Compliance Forms, TD tax forms, trigger, candidates,  BPE user, permissions, OnboardingBPEServiceUser  , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions