SAP Knowledge Base Article - Public

3454693 - No real time revenue recognition triggered for posting to customer project

Symptom

When posting expense to customer project WBS element XX.1.X, there's no revenue recognition triggered accordingly.

Environment

SAP S/4HANA Cloud

Cause

Possible reason could be that the work package XX.1.X is not mapped to any billing element XX.0.X.


Resolution

Kindly check in APP 'Plan Customer Projects', check the 'Work Package' tab, find the relevant description of XX.0.1,
then check in 'Billing' tab to see whether this work package/description is assigned to a billing element, which used for revenue recognition with revenue recognition key.
If not, kindly assign it accordingly and repost the posting and see if the real time postings could be triggered successfully.

Keywords

Revenue recognition, billing element, real time revenue recognition, work package. , KBA , CO-PC-OBJ-EBR , Event-Based Revenue Recognition , Problem

Product

SAP S/4HANA Cloud all versions