SAP Knowledge Base Article - Public

3454827 - CPQ retrieves attribute as Dynamic Type on KB Sync

Symptom

When performing a KB Sync with backend systems, such as Variant Configuration, CPQ is determining synced attribute to be of Dynamic Type. 

Environment

SAP SALES CLOUD CPQ integrated with SAP Variant Configuration

Reproducing the Issue

  1. Perform a KB Sync
  2. Check that attribute type is Dynamic in CPQ.

Cause

  • Expected Behavior
  • Configuration in Variant Configuration side makes CPQ recognize attribute as Dynamic.

Resolution

  • VC characteristic is considered as dynamic and will become a dynamic attribute in SAP CPQ if in KB payload, for given characteristic "possible values" property is empty and "additional values" property is false
  • If there is a need for attributes to not be dynamic, attribute must not have "possible values" empty and "additional values" flag must be marked as true.

See Also

Keywords

Variant Configuration, VC, Dynamic Attribute, Dynamic, Possible Values, Additional Values, Integration, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To

Product

SAP CPQ 2020