Symptom
When performing a KB Sync with backend systems, such as Variant Configuration, CPQ is determining synced attribute to be of Dynamic Type.
Environment
SAP SALES CLOUD CPQ integrated with SAP Variant Configuration
Reproducing the Issue
- Perform a KB Sync
- Check that attribute type is Dynamic in CPQ.
Cause
- Expected Behavior
- Configuration in Variant Configuration side makes CPQ recognize attribute as Dynamic.
Resolution
- VC characteristic is considered as dynamic and will become a dynamic attribute in SAP CPQ if in KB payload, for given characteristic "possible values" property is empty and "additional values" property is false
- If there is a need for attributes to not be dynamic, attribute must not have "possible values" empty and "additional values" flag must be marked as true.
See Also
Keywords
Variant Configuration, VC, Dynamic Attribute, Dynamic, Possible Values, Additional Values, Integration, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To
Product
SAP CPQ 2020