Symptom
When performing a KB Sync with backend systems, such as Variant Configuration, CPQ is determining synced attribute to be of Dynamic Type.
Environment
SAP SALES CLOUD CPQ integrated with SAP Variant Configuration
Reproducing the Issue
- Perform a KB Sync
- Check that attribute type is Dynamic in CPQ.
Cause
- Configuration in Variant Configuration side makes CPQ recognize attribute as Dynamic
- Depending on the attributes configuration in backend, different display type will be present in CPQ.
Resolution
- VC characteristic is considered as dynamic and will become a dynamic attribute in SAP CPQ if in KB payload, for given characteristic "possible values" property is empty and "additional values" property is false
- Below table shows how to manipulate characteristic in backend to achieve different Display Type in CPQ
Table 1.: How to Manipulate flags in backend to achieve a determined display type in CPQPossibleValues AdditionalValues MultiValued IsDynamic (Result) DisplayAs (Result) TRUE FALSE FALSE FALSE Dropdown TRUE FALSE TRUE FALSE Checkbox TRUE TRUE FALSE FALSE Free-form TRUE TRUE TRUE FALSE Free-form FALSE FALSE FALSE TRUE Dropdown FALSE FALSE TRUE TRUE Checkbox FALSE TRUE FALSE FALSE Free-form FALSE TRUE TRUE FALSE Free-form
See Also
Keywords
Variant Configuration, VC, Dynamic Attribute, Dynamic, Possible Values, Additional Values, Integration, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To
Product
SAP CPQ 2020
SAP Knowledge Base Article - Public