Symptom
- After a job role change is processed for an employee, the old attributes (skills or competencies) are still visible in Growth portfolio together with new role-specific ones.
- The skills or competencies are still visible in Growth portfolio after being unmapped from the job role.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Talent Intelligence Hub
SAP SuccessFactors Growth portfolio
Reproducing the Issue
- Go to the Employee Growth portfolio and see a set of attributes (skills or competencies) that were populated from the relevant job role.
- Change the Employee job code to a different one with another set of skills or competencies mapped to the role or unmap a skill or competency from this role in Manage job profile content.
- Go to the Employee Growth portfolio and see that 2 sets of attributes are displayed there (from the previous role and current one) as well as the unmapped attributes.
Cause
This is expected behavior: attributes will not be automatically removed from the Growth portfolio as per system design.
Resolution
- Employees can manually remove unnecessary skills or competencies from the Growth Portfolio. However, attributes that are mapped to a role must first be unmapped in Manage Job Profile Content; only then can those attributes be deleted from the Growth Portfolio or via Integration Center.
- If it is necessary to remove the attribute for all employees for whom the job code changed, the Growth Portfolio import option should be used. With this option, the Status of Attribute association will be marked as Inactive. The Standard integration template is available here: SuccessFactors Talent Intelligence Hub Growth Portfolio Import Template.
- The reason for removal of Attribute/Skill is not stored from SAP's side and do not support creating a report on it. The intention here is to let users make a double confirmation before they remove any skill.
- One can use the Manage languages options to rename the label for the Key corresponding to the question and the answers presented. (Attached image for the Key).
See Also
Using Talent Intelligence Hub - Importing and Exporting of Talent Intelligence Hub Entities
2576546 - Using the Manage Language Feature to Change Labels in SuccessFactors
Keywords
Talent Intelligence Hub, TIH, Growth portfolio, import, export, Integration Center, view attribute, job code, job role, success factors, sfsf, attributes, competencies, skills, duplicates, duplicated, double, multiple, attribute, skill, removal, manage language, label, key, change label, import, unmap, Manage Job Profile Content , KBA , LOD-SF-TIH-POR , Growth Portfolio , LOD-SF-TIH-SKL , AI Assisted Skills , LOD-SF-TIH-LIB , Attribute Library , How To
SAP Knowledge Base Article - Public