SAP Knowledge Base Article - Public

3454867 - User unable to register to Class

Symptom

When a user attempts to register to a class the error "error.CourseHome.Schedule" is displayed





Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. User attempts to register to a specific class
  2. The Register button is greyed out and a message in red Registration not available with message info error.CourseHome.Schedule is displayed

Resolution


As an admin if you navigate to the User entity record and then to the Financial tab you will see that the Enable Shopping Account configuration is not selected.

Once it is enabled then the error should be resolved. 

Keywords

error.CourseHome.Schedule, finance, enable shopping account, register , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-COM , Commerce , Known Error

Product

SAP SuccessFactors Learning all versions