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3454885 - SAC AD : Application takes long time to save and ended with errors

Symptom

  •  On specific SAC tenant, story or application takes long time to save and then finally throws up error message :
    "Sorry, something went wrong. The system couldn't update your analytic application. Please try again, and if the problem persists, contact your system administrator. 
  • In Console : there is relevant error :
    POST https://xxxxx.yyy.hcs.cloud.sap/sap/fpa/services/rest/epm/contentlib?tenant=2 net::ERR_HTTP2_PROTOCOL_ERROR (anonymous)
  • In Network Trace, we could read the error :
    RestSession.xsjslib(00784) : RestSession.captureImpersonatedUserLicenseData() failed: WRANGLING : {"packageId":"sap.fpa.services.resource.core","objectName":"message_system","messageId":"UNAUTHORIZED_USER","args":["WRANGLING"],"message":"The user does not have the necessary authorization"


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Environment

  • SAP Analytics Cloud (Enterprise) 2024.2.16

Product

SAP Analytics Cloud all versions

Keywords

UNAUTHORIZED_USER, WRANGLING, anonymous, authorization, Analytics Designer, SAC LOD_ANA-AD , KBA , LOD-ANA-AD , Analytics Designer , Problem

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