SAP Knowledge Base Article - Public

3454896 - Users in the "Block all emails to" list are still showing up in the Email Summary Audit Report


Users whose email addresses are populated in the "Block all emails to" list in the Mail settings are showing up in the Email Summary Audit Report.


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SAP SuccessFactors Learning


Confirming that this is expected system behaviour.

While an admin can populate the ‘Block all emails to’ configuration with specific email addresses, the notifications will still be generated. As such these are recorded in a specific database table which the report generates the data from.

However the notifications themselves are not sent as there is another process which actually prevents them from being sent to the intended recipient.

See Also

Blocking SAP SuccessFactors Learning Email Messages to Declared Addresses


Block all emails to, Email Summary Audit Report, notification, pa_mail_archive, populate, show, appear, report, block, blocked, listed , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS , Learning Management System , Problem


SAP SuccessFactors Learning all versions


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