Symptom
When candidate is trying to submit Personal Data Collection step, they get timestamp error message.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Log in as candidate.
- Enter all the details in Provide Personal Data Step and click submit
- Timestamp error message pop up.
Resolution
Go to Admin Center > Company System and Logo Settings > Enable Centralized Services to Add New Employee, Add New Employee for Fixed Term, and Rehire Inactive Employee
If this is enabled, try to uncheck this option and submit candidate data.
This is Employee Central related option. Make sure to check with your EC partner if this will have any other impact on Employee Central.
Keywords
OBX, Service Layer , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem
Product
SAP SuccessFactors Onboarding all versions