SAP Knowledge Base Article - Public

3454923 - Unified Data Model : Incorrect value rendering in Job Alert Email template Agent token when UDM is enabled - Recruiting Marketing


Incorrect value is rendering for [[agent ::frequency::]] token in the Job Alert Email template when Unified Data Model is enabled.

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SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. In Career Site Builder select Layouts
  2. Click on Job Alerts Email Template
  3. Click on Preview tab
  4. You will see the token  [[agent ::frequency::]] is rendering an incorrect value


The system is working as designed


In Unified Data Model, the [[agent]] token and its variables are no longer supported and has been replaced with a new token called  [[alertname]]

After enabling the Unified Data Model, customers must remove the [[agent]] token from their email templates and use the [[alertname]] token instead.

Please refer to the supported tokens in the Guide: Tokens in the Job Alerts Email Template When the Unified Data Model is Enabled | SAP Help Portal 


job alert email template, udm, csb, [[agent ::frequency::]], UNIFY , KBA , LOD-SF-RMK-CSB-LAY , Job Layouts, Email Layouts, Job Alerts Layouts , Problem


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