Symptom
Incorrect value is rendering for [[agent ::frequency::]] token in the Job Alert Email template when Unified Data Model is enabled.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Marketing
Reproducing the Issue
- In Career Site Builder select Layouts
- Click on Job Alerts Email Template
- Click on Preview tab
- You will see the token [[agent ::frequency::]] is rendering an incorrect value
Cause
The system is working as designed
Resolution
In Unified Data Model, the [[agent]] token and its variables are no longer supported and has been replaced with a new token called [[alertname]]
After enabling the Unified Data Model, customers must remove the [[agent]] token from their email templates and use the [[alertname]] token instead.
Please refer to the supported tokens in the Guide: Tokens in the Job Alerts Email Template When the Unified Data Model is Enabled | SAP Help Portal
Keywords
job alert email template, udm, csb, [[agent ::frequency::]], UNIFY , KBA , LOD-SF-RMK-CSB-LAY , Job Layouts, Email Layouts, Job Alerts Layouts , Problem
Product
Attachments
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