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SAP Knowledge Base Article - PreviewSymptom
Activities with predefined planned start date and planned end date attributes are not displayed on the Dispatching Board correctly.
When the user assigns the Activity to a technician using the 'Assign to' function, the planned start date and planned end date attributes will change to today's date. The created Service Assignment will have these modified values instead of the predefined values.
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Environment
SAP Field Service Management
Product
SAP Field Service Management 1.0
Keywords
planned end date, planned start date, assign to, activities, planning board , KBA , CEC-SRV-FSM-PD-SCA , ServiceCall application , How To
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