Symptom
You would like to change the display of the status in the ticket to include or exclude the status code.
For example, the ticket shows the status "1 - New", but you would like it to show "New" only.
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Environment
Cloud for Customer
Product
SAP Cloud for Customer core applications 2402
Keywords
change status, ticket, remove status code, hide, edit, not editable , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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