Symptom
This KBA provides suggestion on how to fetch customer email address from field "Clrk's internet add." when the billing document is sent to the customer.
Environment
SAP S/4HANA Cloud
Resolution
The solution is to use the BAdI "Addition of Email Recipients" (APOC_ADD_EMAIL_RECIPIENTS) to implement custom logic that sends billing document output to multiple email addresses, including CC and BCC recipients. The custom logic is called during output parameter determination and can evaluate attributes of the billing document to determine the required email recipients.
See Also
How to Add Additional Email Recipients for Billing Documents by Using Custom Logic
3331087 - Sample implementations of custom logic: Addition of Email Recipients - SAP S/4HANA Cloud
Keywords
Email address, Clrk's internet add, Addition of Email Recipients, BAdI, Email recipients, APOC_ADD_EMAIL_RECIPIENTS, Billing document , KBA , SD-BIL-GF-OC-2CL , Output Control Billing (Public Cloud) , Problem