SAP Knowledge Base Article - Preview

3455527 - Error: 502 Bad Gateway or Proxy Timeout on Apache Endpoints

Symptom

Occasionally, when attempting to access the Apache Endpoints, the following error may be displayed in the web browser:

The proxy server received an invalid response from an upstream server. The proxy server could not handle the request GET.

Reason: Error reading from remote server

Response status:502 - Bad Gateway
Response Code:502


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

ccv2, hybris, 502, Bad Gateway, Apache, proxy timeout, Tomcat, slowness, connectivity, OCC, endpoint, timeout , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem

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