Symptom
E-Signature is not triggering for candidates. You have checked the following points:
- PFS is properly configured
- Business rule to assign forms are properly configured
- Forms don't contain special characters on their name (only alphanumeric are allowed).
- Placeholders are checked: Text field and Signature fields are properly configured (Further information about signature fields 3051584 - Not able to map Signature Field in forms - Onboarding - SAP for Me )
- Open Text is used for Document storage
Errors can be found:
- Error during document storage in attachment service
- Failed upload attachment, status=null
- document to OPENTEXT(documentId=null)
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
Error during document storage in attachment service, Failed upload attachment, status=null, document to OPENTEXT, (documentId=null), Open text, OpenText, Document, Storage, esignature, e-signature, trigger, candidate, cannot, sign, signature, form, Onboarding, OBX, 2.0 , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem
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