SAP Knowledge Base Article - Public

3455874 - Team Portfolio is not reflecting gap on heatmap in case of zero rating

Symptom

Proficiency gap color is not reflected properly in the heatmap in Growth Portfolio > Team Portfolio in case of zero rating.

Environment

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Proxy as affected manager
  2. Navigate to Growth Portfolio
  3. Switch to Team Portfolio
  4. Enable Proficiency Gap
  5. See that colors related to proficiency gaps are not reflected correctly in the heatmap in case of zero rating

Cause

This is a known issue, where the heatmap doesn't support zero rating scenario.

Resolution

The fix for this issue is planned to be deployed on 2H 2024 release (b2411).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

See Also

Viewing Attributes of Multiple People | SAP Help Portal

Keywords

Talent Intelligence Hub, TIH, Team Portfolio, Growth Portfolio, heatmap, WSM-25953, proficiency gap, color, colour, KI2311 , KBA , LOD-SF-TIH-POR , Capabilities Portfolio (Growth Portfolio) , Known Error

Product

SAP SuccessFactors HXM Suite 2311