SAP Knowledge Base Article - Public

3455895 - Edit data for the Custom Fields within a Special Rrequest

Symptom

Admins or users cannot add or remove Special Requests for Classes even with the correct permissions

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Create Special Request
  2. Assign Special Request to class
  3. Register a user
  4. You cannot edit the Special Request to the users you registered.

Resolution

Under the LMS_ADMIN there are the following configuration settings where you can select who can edit the data:

# This flag is used to allow if admins can enter/modify data in the registration form custom columns when registering/modifying users enrollment
allowAdminToModifyRegistrationFormCustomColumns=true
allowSupervisorToEnterRegistrationFormCustomColumnsData=true
allowUserToModifyCustomColumnsDataIfRegisteredBySuper=false
allowUserToModifyCustomColumnsDataIfRegisteredByAdmin=false


Note: Before performing any modification, We strongly recommend a Partner to be engaged to assist you with system’s modification subjects, considering that the SAP Support team area of scope does not cover it.

Please kindly refer to the KBA2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud] for additional information regarding the SAP Professional Services team and SAP Certified

Keywords

special request, special, request, class, lms, permission , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning all versions