Symptom
You defined a code list restriction to make an account sales data field (like distribution channel) contain a default value. If you create new sales data from within account, it works. However, in account quick create it does not work.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Customers work center.
- Select the Accounts view.
- Click in the + icon.
You notice your CLR did not defaulted the desired values to the sales data field(s).
Resolution
This is the current system standard behavior. You cannot control with a Code List Restriction fields of sales data of account in account quick create screen.
There is a Customer Influence Session link ID 269994 where this was requested and it is being analyzed by our Product Managers.
Consider engaging / checking the link above for more details.
Keywords
Code, List, Restriction, Account, Sales, Data, Fields, Not, Working, Field, Distribution, Channel, Default, Value, Incorrect , KBA , LOD-CRM-OPP , Opportunity Management , LOD-LE-RC-CLR , Code List Restriction , Problem