SAP Knowledge Base Article - Public

3456008 - System Does not Notify the Requester of Shopping Cart When a New Product is Added or Removed From the Purchase Order Created Based on Cart


You as an employee creates a shopping cart and submit for purchase request. Once purchase request is created, purchasing department adds new line item and send purchase order to the supplier. However employee cannot see modifications in shopping cart.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Home work center
  2. Go to Self services and select Shopping
  3. Create a New Shopping Cart and Submit
  4. Purchase request is created
  5. Purchasing department add new items in Purchase Request and Creates Purchase order 


When the shopping cart is submitted, system creates a purchase request automatically. Now when you convert request to purchase order by adding new lines, the changes will not be reflected back to shopping cart. In the shopping cart document, there is no Changes tab to see change history. Shopping cart is an internal and employee specific document. But purchase order is a legal document which is sent to the supplier. 


It is a flexibility allowed to the business users to add additional items in the purchase order apart from shopping cart items. This is an expected behavior. If you expect a change in the functionality, please add your idea in to ideas forum -

Note - However users can track the shopping cart and check the document flow to see the purchase order details. Or They can use any reports to track or compare the details. 


Shopping cart change history; Shopping cart modification in purchase request  , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem


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