SAP Knowledge Base Article - Public

3456018 - SAC Enterprise and Sales Cloud Version 2 Integration supported? (not embedded SAC)

Symptom

You want to connect an existing SAP Analytics Cloud Enterprise with the new Sales Cloud Version 2.  

Environment

SAP Sales Cloud and SAP Service Cloud Version 2

Cause

Enterprise SAC connection is not yet supported for Sales & Service Cloud V2.

Resolution

You can look at extracting data directly from the application teams' data store, if that solution works for you.

You can get more information on how to export data from Sales & Service Cloud V2 in our Help documentation: Solution Guide for SAP Service Cloud Version 2

You can follow up the new features on the Road Map Explorer

The roadmap can be updated along the year.

See Also

Solution Guide for SAP Service Cloud Version 2

Road Map Explorer

Keywords

Enterprise SAC; SAP Analytics Cloud Enterprise; Sales & Service Cloud V2; Integration; , KBA , CEC-CRM-ANA , Analytics for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions