3456031 - Validity Period for SAP_INITIAL_USER is Expired

Log in with SAP_INITIAL_USER triggers the error "The user's validity period is expired.".

• SAP Service Cloud v2
• SAP Sales Cloud v2

The purpose of initial user is to create the first employees and Admin users in the system. This is why the initial user has a validity period.

The initial user is locked after 90 days, so creating an administrator is an important step that the initial user must perform. 

After the Initial User is expired, please use any Admin user that was created to continue with any tasks.

In case the initial user expired, please reach out to SAP Support Team.

Creating Administrators

Initial User, Locked, Login, Validity period, Expired , KBA , CEC-CRM-IAM , Identity and Access Management for SAP Sales/Service Cloud , CEC-CRM-ADM , Administration for SAP Sales/Service Cloud , Problem