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3456063 - Solr Full Indexing is getting failed due to the following error --"Timeout occurred while waiting response from server"

Symptom

Customer facing an issue with the Solr Full Indexing getting failed due to the following error 

{"instant":{"epochSecond":1712406724,"nanoOfSecond":357500501},"thread":"BackofficeLO-48","level":"WARN","loggerName":"de.hybris.platform.solrfacetsearch.indexer.cron.SolrIndexerJob","message":"Error during indexer call: Solr Config for Backoffice","thrown":{"commonElementCount":0,"localizedMessage":"de.hybris.platform.solrfacetsearch.solr.exceptions.SolrServiceException: Could not export configuration for index: name=master_backoffice_backoffice_product_flop","message":"de.hybris.platform.solrfacetsearch.solr.exceptions.SolrServiceException: Could not export configuration for index: name=master_backoffice_backoffice_product_flop","name":"de.hybris.platform.solrfacetsearch.indexer.exceptions.IndexerException","cause":{"commonElementCount":26,"localizedMessage":"Could not export configuration for index: name=master_backoffice_backoffice_product_flop","message":"Could not export configuration for index: name=master_backoffice_backoffice_product_flop","name":"de.hybris.platform.solrfacetsearch.solr.exceptions.SolrServiceException","cause":{"commonElementCount":26,"localizedMessage":"Could not reload configuration for index: name=master_backoffice_backoffice_product_flop","message":"Could not reload configuration for index: name=master_backoffice_backoffice_product_flop","name":"de.hybris.platform.solrfacetsearch.solr.exceptions.SolrServiceException","cause":{"commonElementCount":26,"localizedMessage":"Timeout occurred while waiting response from server at: http://solr-8.solr.default.svc.cluster.local:8983/solr","message":"Timeout occurred while waiting response from server at: http://solr-8.solr.default.svc.cluster.local:8983/solr","name":"org.apache.solr.client.solrj.SolrServerException","cause":{"commonElementCount":26,"localizedMessage":"Read timed out"


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Environment

SAP Commerce Cloud 

Product

SAP Commerce Cloud all versions

Keywords

Solr full indexing, Solr facets, Index Collections , KBA , CEC-COM-CPS-SER , Search , Problem

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