SAP Knowledge Base Article - Preview

3456196 - Scheduled reports are Failing intermittently.


  • Intermittently Webi scheduled jobs are failing with below error-
  •  "The following database error occurred: An I/O error occurred while sending to the backend.. For information about this error, please refer to SAP Knowledge Base Article 2054721 on the SAP Support Portal. (IES 10901)" 
  • Web Intelligence Processing service traces

    2024 04 05 11:15:17.278|EXCEPTION [JDBC|PostgreSQL 12|ID:588202f]org.postgresql.jdbc.PgStatement@38ebb958{java.sql.Statement}.execute: [org.postgresql.util.PSQLException: An I/O error occurred while sending to the backend.
     at org.postgresql.core.v3.QueryExecutorImpl.execute(
     at org.postgresql.jdbc.PgStatement.executeInternal(
     at org.postgresql.jdbc.PgStatement.execute(
     at org.postgresql.jdbc.PgStatement.executeWithFlags(
     at org.postgresql.jdbc.PgStatement.executeCachedSql(
     at org.postgresql.jdbc.PgStatement.executeWithFlags(
     at org.postgresql.jdbc.PgStatement.execute(
    Caused by: Connection reset



  • SAP BusinessObjects Business Intelligence Platform BI 4.X
  • All Supported Operating System


An I/O error occurred while sending to the backend , Connection reset , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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