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SAP Knowledge Base Article - PreviewSymptom
Routing rule is created by user logged in English language.
Routing rules description is missing and only Routing Rule ID is seen, when user logs in tenant in any language for example Dutch, other than the language English, using which the routing rule is created.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2402
Keywords
Missing Routing Rule Description, routing rule ID, language , KBA , LOD-CRM-ACT-ROT , Activity Routing , Problem
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