SAP Knowledge Base Article - Public

3456343 - Error "This page is having problems" when downloading SAC insight data to Excel or CSV file

Symptom

When running an Insight and getting a large result set, the option to download into Excel or CSV file is not possible . After waiting long time, the message  "This page is having problems" is presented in the browser.

Environment

SAP Analytics Cloud 1.0

Cause

 This is because of the limitation explained on the KBA 0003302128 - "Considerations when working with Export Excel and Export CSV functionality in SAC Data Analyzer".

Resolution

Reduce the number of data records  to be less than 1 million.

Keywords

Data Analyzer , KBA , LOD-ANA-DAN , SAC Data Analyzer , Problem

Product

SAP Analytics Cloud 1.0