SAP Knowledge Base Article - Public

3456421 - Inactive user record not appearing when we initiate rehire with old employment - Onboarding

Symptom

Inactive user record is not appearing when we initiate rehire with old employment in Onboarding

Environment

SAP SuccessFactors Onboarding

Cause

The user was already converted to "external user" . 

Resolution

It is needed to add the "All External Users" target population in order to be able to see external user.

Keywords

Onboarding, obx, rehire, with, old, employment, inactive, old, profile, after, initiation , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions